Last updated: June 10, 2025
Welcome to VM Beautiful, operated by Vicki McDougall Butt Consulting and Coaching LTD (“we,” “us,” “our”). By accessing or using https://vmbeautiful.com/ (the “Website”), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using the Website or purchasing any services.
1. Acceptance of Terms
By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use the Website or purchase our services.
2. Use of Website and Intellectual Property
All content on this Website, including text, images, videos, logos, graphics, and other materials, is owned or licensed by VM Beautiful and protected by intellectual property laws.
You may use the Website for personal, non-commercial purposes only. Any unauthorized use, reproduction, or distribution of content is prohibited.
You agree not to interfere with or disrupt the Website’s operation or security.
3. Service Descriptions
We provide clear, accurate, and complete descriptions of all services, including coaching programs and hair styling, along with pricing and package details.
While we strive for accuracy, we do not guarantee that all descriptions or content are error-free or current.
Prices and availability are subject to change without prior notice.
4. Orders, Payment, and Secure Checkout
All service bookings are subject to acceptance and availability. We reserve the right to refuse or cancel any booking for any reason.
The Website uses secure checkout protocols (HTTPS) to protect your payment information.
No unnecessary redirects occur during the purchase process, except when redirecting to secure payment gateways (e.g., Nuvei Gateway).
Accepted currencies are primarily Canadian Dollars (CAD) for direct payments and US Dollars (USD) for pre-paid invoices. Alternative currencies may be displayed but CAD and USD are the default.
Card brand logos are displayed at checkout for transparency.
You agree to provide accurate payment information and authorize us to charge the agreed amount.
5. Recurring Payments, Negative Option Billing, and Free Trials
If applicable, any recurring payments, subscription services, or free trial offers require your explicit opt-in or click-to-accept consent before purchase.
Clear disclosure of terms, billing frequency, and cancellation policies will be provided prior to purchase.
You may cancel recurring payments at any time by contacting us via the methods listed below.
No pre-checked boxes or automatic enrollments without your active consent are used.
6. Refund Policy
Coaching Services:
1:1 Coaching Sessions: Cancellations must be made at least 24 hours in advance to receive a full refund. Cancellations made with less than 24 hours’ notice will not be refunded.
Multi-Session Coaching Packages: Refunds for unused sessions are available if requested within 14 days of purchase, minus a cancellation fee of 10%. After 14 days, no refunds will be issued for unused sessions.
90-Day Transformation Program: A full refund is available within the first 7 days of the program if you are not satisfied. After 7 days, no refunds will be issued.
Group Workshops: Refunds are available if requested at least 7 days before the workshop date. No refunds will be issued for cancellations made within 7 days of the workshop.
Hair Styling Services:
Cancellations must be made at least 48 hours in advance to receive a full refund. Cancellations made with less than 48 hours’ notice will be subject to a cancellation fee of 50% of the service price.
No-shows will be charged the full service price.
To request a refund, contact us via the methods listed below. Refunds will be processed within 14 business days.
7. Shipping Policy (Not Applicable)
As VM Beautiful offers only digital coaching services and in-person hair styling services, there are no shipping costs or delivery timeframes.
8. Privacy Policy
We collect and track customer data as described in our Privacy Policy, including personal information necessary to process bookings and improve services.
Your data is never sold and is only shared with trusted third parties as necessary for booking management and legal compliance.
You have the right to opt out of marketing communications at any time.
Please review our full Privacy Policy for detailed information.
9. Contact Information and Customer Service
We are committed to providing excellent customer service. You can contact us via:
Email: [email protected]
Phone: +1 519-791-4421
Mailing Address: 2652 Lakeshore Rd 233, South Woodslee, N0R1V0, Ontario, Canada
Website Contact Form: Available on the Contact page
We strive to respond to all inquiries promptly and courteously.
10. Governing Law and Jurisdiction
These Terms and Conditions, and any disputes arising from or related to them or your use of the Website, shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada. You agree to submit to the exclusive jurisdiction of the courts located in Ontario for any disputes.
11. Prohibited Practices and Compliance
We do not engage in deceptive marketing practices, including hidden disclosures, false claims, or pre-checked opt-in boxes for payments without your active consent.
All marketing and sales practices comply with applicable laws and industry best practices.
We maintain transparency in pricing, refund policies, and service descriptions.
12. Limitation of Liability
VM Beautiful and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or services.
We do not guarantee uninterrupted or error-free Website operation.
Use of the Website and services is at your own risk.
13. Changes to Terms and Policies
We reserve the right to update or modify these Terms and Conditions and Privacy Policy at any time. Changes will be posted on this page with an updated revision date. Continued use of the Website after changes constitutes acceptance of the new terms.
14. Entire Agreement
These Terms and Conditions, together with the Privacy Policy, constitute the entire agreement between you and VM Beautiful regarding your use of the Website and purchase of services.
15. Visibility and Accessibility of Policies
All policies (Terms and Conditions and Privacy Policy) are clearly accessible to customers on or before the checkout page.
Policies are presented either on the same screen as the total transaction amount or within the sequence of web pages accessed before final checkout.
The checkout process uses secure HTTPS URLs and does not redirect customers unnecessarily except to secure payment gateways.
Please ensure you review these policies carefully before booking any services. If you have any questions or concerns, contact us using the information provided above.